Top 3 Ways To Retain Customers Month After Month
For a subscription box business, customer retention is going to be one of the most important metrics and indicators of the overall business’s health. If customers are cancelling at excessive rates (i.e...
View ArticleCombat Customer Service Fatigue: 3 Simple Best Practices
Feel like customer service is getting the best of you? Now’s the time to step back, take a breath, and reflect on your strategy. ‘Customer service fatigue’ is something I’ve both experienced and...
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